GENERAL INFORMATION ABOUT LCS LOSS CONTROL SERVICE SP Z OO

LCS Loss Control Service sp. Z o. O. Is the leading external liquidator on the Polish market, operating continuously since 2005, is one of the top three largest and most experienced companies in this industry. We cooperate with practically all Insurance Companies operating on the Polish market. Our team consists of over 40 employees in Centrala in Warsaw and working individually in large cities in Poland.

As a determinant of the quality of our work, we adopted two, in our opinion, fundamental criteria:

• operational efficiency understood as speed of action, compliance with applicable deadlines, efficiency of information flow both inside the company and in relations with the client
• substantive correctness understood as having the appropriate qualifications and expertise necessary for the analysis of a specific case, as well as liquidation knowledge allowing for the process of liquidation of damage from the beginning in a manner that will respond to the needs of the Insurance Company when making decisions as the final recipient of our work.

We decided that the above two elements best describe the quality of claims settlement, and the lack or deficiencies of one of them cause that the other element is not able to fully compensate for this. On the other hand, if we care about these two basic criteria, we can be sure that the liquidation liquidated by us is liquidated in the best possible way.

As necessary to maintain the appropriate level of the above qualitative criteria, we considered relying in the liquidation process exclusively on our own structures, starting from visual inspection, calculation of compensation, specialist opinions up to the final report (also with reference to existence or non-liability in damage) and separation teams adapted to differentiated, depending on the nature of the damage, claims handling processes.

BENEFITS FROM COOPERATION WITH LCS

• unification of the standard of liquidated damages for the entire pool transferred for liquidation regardless of the area of ​​occurrence of the damage or the type of risk
• ensuring the availability of all information related to the course of liquidated claims in the on-line system in real time through the Internet platform
• access to the most modern technological solutions ensuring the implementation of the liquidation of a single damage in the shortest possible time - in special cases it is two hours regardless of the location.
• a network of own appraisers throughout the country
• the possibility of using a strong team of professionals who work exclusively for LCS, subject to constant training and constant improvement of qualifications within the LCS personnel policy.
• a separate internal control team, as well as continuing research on the level of customer satisfaction
• permanent anti-fraud operations in liquidated damages
• the lowest prices of services in relation to their quality and scope

SCOPE OF REDACTED RISKS

In our liquidation offer we have practically a full set of liquidated risks:

• basic property based on FLEX and AR and BI for this insurance, in corporate and individual insurance as well as small-bussiness,
• technical construction CAR, EAR, together with ALoP,
• Contractor's Plant Machinery,
• mechanical engineering MB together with MLoP,
• liability (including TPL) including product liability - we treat material and personal claims as well as financial losses as part of OC risks,
• Motor Hull insurance,
• OC Communications,
• transport CARGO, carrier liability insurance and forwarder in domestic and international transport.