Operating on the market since 2011, we have acquired the knowledge necessary to effectively run a call center. We focus primarily on PEOPLE. They are the guarantee of success.
We are distinguished by low staff turnover, which we maintain at 20%. Our advantage are proprietary incentive systems that we are constantly developing.
According to Forsal - an average of 2.6 thousand PLN, employers spend to attract an employee with the desired qualifications to their company.
We invest financial resources saved due to low turnover in employee development, giving them the opportunity to acquire hard and soft skills.
We follow an empathic approach - both towards employees and clients, which allows us to better understand the needs of the other party, and ultimately has a positive effect on the results achieved.
We make sure that the incentive system is always adapted to the needs and competence of the team.
Gamification is our specialty, which through good fun contributes to the company's goals.
Our Innovative incentive systems and competitions provide flexibility and also relate to the values and goals with which employees can identify.
All this gives us all the opportunity to enjoy work.
In our team, we value the diversity of our employees and support their activities.
We believe that everyone wants and can use their internal potential to achieve a common goal. A good and well-coordinated team is the key to our success. This is confirmed by our excellent results, achieved through joint efforts and respect for the value of each employee in the team.
WE WORK BOTH IN THE B2B AND B2C AREAS:
SALE:
• HOT LEADS
• COLD LEADS
•CUSTOMER ACQUISITION
• CUSTOMER KEEPING
• Upsell / UPGRADE
OPERATION:
• INFORMATION INFOLINE
• TECHNICAL INFOLINE
• SUBSCRIBE INFOLINE
• COMPLAINTS INFOLINE
• CALL CENTER CHAT
• RECEIVABLES
82.20.Z - Activities of call centres
35.14.Z - Trade of electricity
47.91.Z - Retail sale via mail order houses or via Internet
61.10.Z - Wired telecommunications activities
61.20.Z - Wireless telecommunications activities, excluding satellite telecommunications activities
61.90.Z - Other telecommunications activities
63.12.Z - Web portals
78.10.Z - Activities of employment placement agencies
78.30.Z - Other human resources provision
96.09.Z - Other personal service activities not elsewhere classified
2021 | 2022 | 2023 | ||
---|---|---|---|---|
M PLN | M PLN | M PLN | % | |
Gross profit (loss) | -0 | -1 | -0 | 100 |
EBITDA | -0 | 0,2 | 944,4 | |
Short time liabilities | 0,2 | 0,4 | 75,2 | |
Income tax | 0 | 0 | 0 | |
Equity capital | 1,2 | 0 | 0 | -0,8 |
Operating profit (EBIT) | -0 | 0,2 | 572,3 | |
Assets | 1,4 | 0,1 | 0,1 | -31,7 |
Net profit (loss) | -0 | -1 | -0 | 100 |
Cash | 0,1 | 0 | -92,6 | |
Net income from sale | 3,3 | 1,9 | -40,9 | |
Liabilities and provisions for liabilities | 0,2 | 0,1 | 0 | -54 |
Working assets | 1,4 | 0,1 | 0,1 | -31,7 |
Basic operational activity income | 0,6 | 0 | -100 | |
Depreciation | 0 | 0 | 91,5 | |
% | % | % | p.p. | |
Profitability of capital | -2,9 | -2351,3 | -0,8 | 2350,5 |
Equity capital to total assets | 82,9 | 41,9 | 60,8 | 18,9 |
Gross profit margin | -1,1 | -174,1 | -167,5 | |
EBITDA Margin | -0,7 | 10 | 10,7 | |
Days | Days | Days | Days | |
Short term commitment turnover cycle | 27 | 80 | 53 | |
Current financial liquidity indicator | 4 | |||
Net dept to EBITDA | -5,1 |
Opinie dotyczące usług, produktów oraz działalności firmy nie są weryfikowane