Intouch Contact Center sp. z o.o.
Ul. Floriańska 6 /C16, 03-707 Warszawa
TAX ID7010328013
Rate company:
Intouch Contact Center sp. z o.o.
TAX ID7010328013
KRS0000411956
Share capital5,000.00 zł
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address

Ul. Floriańska 6 /C16, 03-707 Warszawa

About us

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Operating on the market since 2011, we have acquired the knowledge necessary to effectively run a call center. We focus primarily on PEOPLE. They are the guarantee of success.

We are distinguished by low staff turnover, which we maintain at 20%. Our advantage are proprietary incentive systems that we are constantly developing.

According to Forsal - an average of 2.6 thousand PLN, employers spend to attract an employee with the desired qualifications to their company.

We invest financial resources saved due to low turnover in employee development, giving them the opportunity to acquire hard and soft skills.

We follow an empathic approach - both towards employees and clients, which allows us to better understand the needs of the other party, and ultimately has a positive effect on the results achieved.


We make sure that the incentive system is always adapted to the needs and competence of the team.

Gamification is our specialty, which through good fun contributes to the company's goals.

Our Innovative incentive systems and competitions provide flexibility and also relate to the values and goals with which employees can identify.

All this gives us all the opportunity to enjoy work.

In our team, we value the diversity of our employees and support their activities.

We believe that everyone wants and can use their internal potential to achieve a common goal. A good and well-coordinated team is the key to our success. This is confirmed by our excellent results, achieved through joint efforts and respect for the value of each employee in the team.

Offer

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WE WORK BOTH IN THE B2B AND B2C AREAS:


SALE:


• HOT LEADS

• COLD LEADS

•CUSTOMER ACQUISITION

• CUSTOMER KEEPING

• Upsell / UPGRADE


OPERATION:


• INFORMATION INFOLINE

• TECHNICAL INFOLINE

• SUBSCRIBE INFOLINE

• COMPLAINTS INFOLINE

• CALL CENTER CHAT

• RECEIVABLES

Register Data

Full name

INTOUCH CONTACT CENTER SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ W LIKWIDACJI

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Legal address

UL. WIDOK 18 / 6, 00-023 WARSZAWA

NIP

7010328013
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REGON

145917358
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KRS

0000411956
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Legal form

limited liability company

ALEO.com Registration Date

2020-01-28

Register Address

UL. WIDOK 18 / 6, 00-023 WARSZAWA

Date of registration in KRS

2012-02-23

Date of commencement of economic activity

2012-02-23

Act signature

WA.XII NS-REJ.KRS/67305/23/858

Pkd codes

82.20.Z - Activities of call centres

35.14.Z - Trade of electricity

47.91.Z - Retail sale via mail order houses or via Internet

61.10.Z - Wired telecommunications activities

61.20.Z - Wireless telecommunications activities, excluding satellite telecommunications activities

61.90.Z - Other telecommunications activities

63.12.Z - Web portals

78.10.Z - Activities of employment placement agencies

78.30.Z - Other human resources provision

96.09.Z - Other personal service activities not elsewhere classified


Unregirestered

Financial data

Net sales [PLN]
Gross profit / loss [PLN]
Automatically generated based on financial statements from KRS Registry
2020 2021 2022
M PLN
M PLN
M PLN
%
Net sales Indicator description
3,5
3,3
1,9
-40,9
Liabilities and provisions Indicator description
0,3
0,2
0,4
72
Equity Indicator description
1,2
1,2
1,1
-10,6
Total assets Indicator description
1,5
1,4
1,5
3,5
Cash and cash equivalents Indicator description
0,3
0,1
0
-92,6
Depreciation Indicator description
0,1
0
0
91,5
Gross profit / loss Indicator description
0,6
-0
-0,1
-265,6
EBITDA Indicator description
0,7
-0
0,2
944,4
Net profit / loss Indicator description
0,6
-0
-0,1
-265,6
Operating profit (EBIT) Indicator description
0,6
-0
0,2
572,3
Current assets Indicator description
1,5
1,4
0,7
-51,7
%
%
%
p.p.
Return on equity (ROE) Indicator description
48,8
-2,9
-11,9
-9
Return on sales (ROS) Indicator description
17,3
-1,1
-6,6
-5,5
Equity ratio Indicator description
80,7
82,9
71,6
-11,3
EBITDA margin Indicator description
20,8
-0,7
10
10,7
Gross profit margin Indicator description
18,5
-1,1
-6,6
-5,5
Days
Days
Days
Days
Current liabilities turnover ratio Indicator description
31
27
80
53
Current ratio Indicator description
5,1
5,8
0,7
Net debt to EBITDA Indicator description
-0,4
6,2
6,6
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Financial statements

01-01-2022 - 31-12-2022
Annual financial report
Download xml

01-01-2022 - 31-12-2022
Annual financial report
Download pdf

01-01-2022 - 31-12-2022
Resolution on profit distribution or loss coverage
Download pdf
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