As a company dealing with outsourcing of business processes, we specialize in outsourcing of call centers offering services such as:
and in the outsourcing of sales forces by building dedicated sales teams as well as sales and merchandising teams for our clients.
We have a modern and development call center equipped with over 100 positions. We have experience in the field of business conducted by the company in B2C and B2B contacts.
We make sure that sales and customer service quality standards are adhered to at every stage of the process. We monitor the quantitative and qualitative parameters of the implemented shares, which we try to maintain at a constant high level.
Managers are people with extensive experience in the field of projects undertaken by the company. We are open to your suggestions and ready to implement even the most sophisticated projects.
We cordially invite you to contact us for a closer look at the solutions we offer.
82.20.Z - Activities of call centres
47.9 - Retail trade not in stores, stalls or markets
63.1 - Data processing, hosting and related activities; web portals
66.22.Z - Activities of insurance agents and brokers
70.2 - Management consultancy activities
73 - Advertising and market research
82.91.Z - Activities of collection agencies and credit bureaus
82.99.Z - Other business support service activities not elsewhere classified
85.5 - Other education
96.09.Z - Other personal service activities not elsewhere classified
2020 | 2021 | 2022 | ||
---|---|---|---|---|
M PLN | M PLN | M PLN | % | |
Net sales | 12,4 | 13,8 | 17,4 | 26,4 |
Liabilities and provisions | 2 | 1,3 | 1,6 | 25,8 |
Equity | 1,3 | 2,2 | 1,4 | -39,4 |
Total assets | 3,3 | 3,5 | 3 | -15,6 |
Cash and cash equivalents | 1,1 | 0,9 | 0,4 | -61,4 |
Depreciation | 0,2 | 0,2 | 0,2 | 8 |
Gross profit / loss | 0,2 | 1,2 | 1,3 | 1,8 |
EBITDA | 0,4 | 1,4 | 1,5 | 3,4 |
Current assets | 2,9 | 3,1 | 2,6 | -18,1 |
Operating profit (EBIT) | 0,3 | 1,3 | 1,3 | 2,8 |
Net profit / loss | 0,1 | 1,1 | 1 | -8,7 |
% | % | % | p.p. | |
Return on equity (ROE) | 11,4 | 48 | 72,3 | 24,3 |
Return on sales (ROS) | 1,2 | 7,8 | 5,6 | -2,2 |
Equity ratio | 39,7 | 63,6 | 45,7 | -17,9 |
EBITDA margin | 3,4 | 10,3 | 8,4 | -1,9 |
Gross profit margin | 2 | 9,1 | 7,3 | -1,8 |
Days | Days | Days | Days | |
Current liabilities turnover ratio | 40 | 32 | 31 | -1 |