Welcome.

The Van Ameyde Polska company is a limited liability company established as a result of the acquisition in 2012 by Van Ameyde International BV, the majority shareholding of the company Profibiz existing on the Polish market since 2001.

The basis of our activity is comprehensive customer service of Insurance Companies in the scope of claim settlement. We base our work on an innovative computer system supporting the work of liquidators and appraisers.

Cooperation with Insurance Companies has increased our knowledge about the possibility of integration with their IT systems and systems of cooperating companies such as Norma Pro, Audanet from Audatex and Auto-Online. It guarantees maintaining high quality standards necessary in the current situation on the insurance market, and at the same time allows us to control costs at a cost-effective service.

From the beginning, we have liquidated over 150,000 damage from all over Poland, of which in recent years the average monthly volume is about 2,000 damages. These data show our rich professional experience, shaped on the basis of the best models derived from many insurance companies, both related to Polish capital, as well as international corporations.

Our customer base (current and former) are the leading insurance companies in Poland, with whom we have worked helping them in creating their own liquidation structures, or performing substantive liquidation as part of the overflow service.

Van Ameyde Polska deals in claims handling outsourcing in many variants, carrying out full liquidation of motor and property damage, from acceptance of the call by call center, inspection, damage estimation, provisioning, insurance coverage and liability, ending with a proposal for a claim decision along with file for the Insurer's electronic banking.

Our previous experience in providing comprehensive services to many companies, including those that do not have their own claims handling departments, or those with limited departments, confirm that thanks to modern system solutions and tailor-made procedures, you can optimize the claims handling process in a significant way. reduce costs.

Van Ameyde Polska deals in particular with:

• complete liquidation of AC communication damages, OC;
• complete liquidation of personal damages resulting from transport damages;
• complete liquidation of personal damages from NNW risk;
• full liquidation of property damage (housing, etc.);
• technical liquidation of AC communication damages, OC;
• technical liquidation of property damage (housing, etc.);
• substantive liquidation of AC communication damages, OC;
• elimination of simple travel damages, insurance programs attached to credit cards, other;
• service of recourses to transport, property and personal damages;
• liquidation of foreign motor damage in the green card system (ZK) and the fourth communication directive (4D) under Direct Networking and European Claims Services;
• liquidation of corporate damages for small and medium enterprises and large industrial risks;
• liquidation of cargo damage (sea and land);
• other according to the clients' needs, including visual inspection of the subject of insurance before the conclusion of the insurance contract (pre-underwriting surveying).

Of course, the range of our services, apart from standard solutions, includes dedicated and "tailored" services, reflecting the individual needs of our clients, management reporting requirements, or related to the underwriting policy of the company.

What's more, in addition to providing our proprietary IT system (fully electronic damage file), access to our survey network (nearly 250 entities throughout Poland) and centralized substantive service in an office in Warsaw (currently there are nearly 50 employees), we also offer a dedicated guardian who, in addition to ongoing monitoring of the processes and quality of services provided, will take care of constant improvement of cooperation standards and process optimization.

This approach, resulting from many years of experience of the Van Ameyde Group in 40 countries, creates a unique added value unprecedented on the Polish market.