Cookies policy

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INTRODUCTION

ING Usługi dla Biznesu S.A., with its registered office in Katowice, 40-121, ul. Chorzowska 50, entered in the register of entrepreneurs at the District Court of Katowice-Wschód, 8th Commercial Division of the National Court Register, under KRS no.: 0000408358, REGON: 242834901, NIP: 6342805313 (hereinafter: „Company”) informs that the website www.aleo.com (hereinafter: „Website”) uses cookies.
Below you will find a description of the most important issues relating to the use of cookies. If these are unclear to you or leave you in doubt, please contact our Data Protection Officer at [email protected].

WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (e.g. computer, tablet, smartphone). Cookies primarily enable you to browse the Website and use its functionalities. Thanks to cookies, your browser also remembers your preferences so that we can improve your experience of the Website.
Cookies are commonly used on websites. They do not interfere with the security of your device and have no negative impact on it.

WHY DO WE USE COOKIES?

We use cookies on our Website primarily to ensure its security and correct display. We also use cookies in order to:

learn about your preferences, which enables us to display content that is appropriate and tailored to your expectations;
analyse how users use the Website, which allows us to continuously improve its functionality; we only collect statistical information for this purpose;
optimise the performance of our Website.

DO WE NEED YOUR CONSENT?

accept all cookies, which will allow you to use all the features and functionalities available on the Website and to receive content that meets your expectations;
2. manage cookies, meaning that you can consent only to particular groups of cookies (e.g. you can consent to marketing cookies but refuse to consent to analytical cookies).

WHAT TYPES OF COOKIES DO WE USE?

Niezbędne

Niezbędne pliki cookie mają kluczowe znaczenie dla podstawowych funkcji witryny i witryna nie będzie działać w zamierzony sposób bez nich.Te pliki cookie nie przechowują żadnych danych umożliwiających identyfikację osoby.

Funkcjonalne

Funkcjonalne pliki cookie wprowadzają usprawnienia dotyczące korzystania z witryny, ale nie są niezbędne do działania podstawowych funkcji ALEO. Pliki umożliwiają m.in. korzystanie z funkcji czatu z obsługą serwisu oraz do zapamiętania preferencji użytkownika.

Analityczne

Analityczne pliki cookie służą do zrozumienia w jaki sposób użytkownicy wchodzą w interakcję z witryną. Pliki pomagają dostarczać informacje m.in. o ilości odwiedzających użytkowników, współczynniku odrzuceń, źródle ruchu oraz wykonywanych akcjach.

Marketingowe

Reklamowe pliki cookie służą do dostarczania użytkownikom spersonalizowanych reklam w oparciu o strony, które odwiedzili wcześniej, oraz do analizowania skuteczności kampanii reklamowej.

HOW LONG DO WE USE COOKIES?

The storage period for each permanent cookie varies. Session cookies, on the other hand, are stored until your web browser is closed.

WHAT TECHNOLOGIES DO WE USE ON THE WEBSITE?

Our Website uses a number of technologies. We describe these in detail in the Privacy Policy.

DO COOKIES CONTAIN PERSONAL DATA?

In general, cookies do not contain information that allows us to identify a specific individual. For this reason, cookies do not contain personal data. However, it may happen that we are able to link the information processed by cookies to a specific user (e.g. if he or she is our registered user). The processing of personal data may then take place. In this regard, we would like to inform you that the controller of your personal data is the Company. You can find more information about the security of your personal data, including your rights, in the Privacy Policy.

MANAGING COOKIES, OR HOW TO DISABLE THEM?

It is up to you to decide whether and which cookies will be stored on your device. You may change your cookie settings at any time, including the withdrawal of your consent to a specific group of cookies. Essential cookies are the only ones that cannot be disabled, as without them you would not be able to open and browse the Website.

Cookies can be managed:

from within the Website;
via the cookie settings of the web browser you use. Below you can find information on how to do this for the following browsers:

TECHNOLOGIES USED

Google Analytics

The platform uses the Google Analytics tool provided by Google Ireland Limited („Google„). The tool makes it possible to analyse how the Platform is used, to produce statistics and reports on how the Platform works. Google does not use the data collected to identify the user of the Platform, nor does it combine this information to enable identification. For more information on the terms and conditions of use and data protection go to: https://www.google.com/analytics/terms/gb.html oraz https://policies.google.com/?hl=pl.

Google Ads

Google Ads is a tool for creating, broadcasting and analysing the results of advertising campaigns in Google's search engine and advertising network, which operates, among other things, on the basis of data collected by Google Ads pixels. Information on data processing by Google for the above service is available at the following link: https://policies.google.com/technologies/ads?hl=pl.

Google Tag Manager

The Platform uses Google Tag Manager, which is used to control the advertising campaigns and the use of the Platform. The service provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

As a result of your visit to the Platform, a Google cookie is left on your device which, with the help of an anonymous identifier (ID) and on the basis of the websites you visit, enables the display of tailored advertisements and their control.

For more information, go to: https://policies.google.com/privacy

HotJar

The platform uses Hotjar technology. We use Hotjar to optimise our services and the User experience by better understanding of their needs. Thanks to Hotjar we can analyse Users' activities on the Platform (e.g. how much time they spend on particular websites, what links they click on, what Users do, etc.). In order to function properly, Hotjar uses cookies in which information about Users may be collected, including the IP address (processed during the User session in a form that prevents us from identifying the User), the screen size of the Device, the type of Device, browser information, country of browsing. For more information on Hotjar, go to: https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar

Facebook pixel

Facebook Pixels is a tool for measuring the effectiveness of advertising campaigns on Facebook. The tool allows advanced data analytics to optimise advertising activities also using other tools offered by Facebook. Detailed information on Facebook's data processing can be found at: https://pl-pl.facebook.com/help/443357099140264?helpref=about_content

Google Optimize

http://www.google.com/policies/privacy

Webankieta

Webankieta is a programme for creating online surveys.

The service is provided by Get Feedback Racino, Sadowski, Skowronek spółka jawna. ul. Solec 81B lok.73A 00-382 Warszawa [Warsaw].

For more information on how Webankieta uses your data, please see the privacy policy available at: https://www.webankieta.pl/polityka-prywatnosci.

Livechat

You can contact us directly via online chat. Livechat is an online service used for sales and remote support of Internet users. A user can chat in an instant messaging application that does not require any software installation on the user's device and which is accessed by clicking on the contact button. The chat agent uses the application equipped with sets of tools that give him or her knowledge about the interlocutor (e.g. the sites he or she has visited), facilitating communication and offering the best possible assistance.

For more information on how Livechat uses your data, please see the privacy policy at: https://www.livechat.pl/polityka-prywatnosci.

CONTACT

If you wish to contact us you can do so:

by traditional mail sent to: ING Usługi dla Biznesu S.A. ul. Chorzowska 50 40-121 Katowice lub
by e-mail sent to:[email protected]

For issues related to cookies, please contact our Data Protection Officer at: [email protected]

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Cookies policy